Lodge a maintenance request in under 60 seconds

Description

With over 200,000 assets, lodging maintenance requests was a time-consuming, inefficient and complicated process for Newcrest Mining.

Bourne Digital was brought in to simplify the steps, utilising machine learning to transform the process. In just six weeks, Bourne designed and built a native app that allows staff to lodge a maintenance request in under 60 seconds.

Project Improvements

  • Automation of asset lists based on machine learning
  • Significant decrease in lodgement time
  • Asset library with IoT integration

About Newcrest Mining

Newcrest Mining is one of the world’s largest gold mining companies.

Project Details

  • Client: Newcrest Mining
  • Solutions: Asset Maintenance
  • Services:
    • UX Research
    • UX Design
    • iOS Development
    • IoT
  • Timeframe: 6 Weeks

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