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Simplicity at work

WE DESIGNED AND BUILT HUNDREDS OF APPS TO TRANSFORM THE WAY PEOPLE WORK

Innovation and design awards

Client: Taronga Zoo

SAP Global Innovation Awards 2020

Honourable mention: Staff Experience app

  • Increased mobile access to core functions
  • Standardised workflow and approvals process
  • Reduced IT issues due to standard process

Client: Newcrest Mining

SAP Global Innovation Awards 2019

Winner: Mobile Productivity and Safety apps

  • 105,000 productivity hours saved annually
  • Simplification of maintenance notifications
  • Significant improvement of safety systems

Client: Ruralco

SAP Global Innovation Awards 2018

Winner: Mobile Stocktake app

  • Increased stocktake speed by 400%
  • Stocktake accuracy approaching 100%
  • Reduces cost of stocktake by a factor of 15

Solutions

Client: AusNet Services

Procurement Transformation with SAP® and Ariba®

Raising a purchase requisition at AusNet Services was complicated. Bourne Digital worked with AusNet Services to simplify the experience in SAP Fiori.

My Approvals

A unified app for approvals across all business functions including finance, HR and supply chain. Simplify the approval process and enable faster decision making.

Client: Broadspectrum (now Ventia)

Remote Asset Monitoring with IoT

iRAM (Realtime Asset Monitoring) leverages IoT sensor data to turn planned and reactive asset maintenance to proactive.

Health and Safety for AGL

Complete Critical Control Checks in the field to minimise double-handling, improve data quality and simplify safety checks.


More Solutions

Experience accelerators

Enterprise apps can dramatically improve productivity, significantly reduce errors, and delight employees and customers with intuitive tools that save time.

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Workforce Safety


Improve workplace safety with mobile solutions for safety assessments and incident capture.

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Employee Experience


Unified access to core employee functions to improve productivity and engagement.

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Asset Maintenance


Optimise field service and asset maintenance with connected mobile and IoT solutions.

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Supply Chain Excellence


Optimise your supply chain by simplifying warehouse and delivery processes.

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Customer Experience


Delight your customers with real-time engagement.

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Our national leadership team

Selim Ahmed

MANAGING DIRECTOR

Selim is the Managing Director and Founder of Bourne Digital. He brings over 20 years of digital consulting experience from SAP, PwC and KPMG Consulting, to help customers define and deliver their digital business strategy.

Emma Thomas

CX AND NZ LEADER

Emma is all about building exceptional customer experiences and helping our customers leverage their investment in technology to build business revenue, and enhance customer retention and acquisition. Emma has 20 years of experience in CX, commerce and marketing initiatives.

Laura Doherty

CHIEF FINANCE & OPERATING OFFICER

Laura loves numbers, spreadsheets and being organised. She is passionate about using accurate reporting to drive business decisions. Laura brings nearly 10 years of expertise in finance and taxation at PwC, and holds degrees in both law and commerce.

Jerome Bowman

NSW LEAD & PRODUCT MANAGEMENT LEAD

Jerome is passionate about solving complex problems, turning them into simple, innovative and intuitive experiences. With over 7 years experience leading UX and development projects, he thrives on a deep understanding of both users and business context.

Jess Hooper

APPLE DELIVERY LEAD

Jess is driven by a desire to find simple and elegant digital solutions to complex problems. With a broad background leading design and business development projects, startups and 10 years experience in technology and civil engineering, Jess thrives on solving user problems.

Ben Kemal

USER EXPERIENCE LEAD

Ben is passionate about simplifying and optimising business processes by leveraging the latest digital solutions. He has 12 years experience delivering large SAP ERP transformation projects (including S/4HANA) as well as designing and developing simplified user experiences using SAP Fiori and native mobile applications.

Phil Cooley

CHIEF TECHNOLOGY OFFICER

Phil is responsible for the strategic technical components and overall quality of our cloud solutions. He has 20+ years of enterprise application experience and is passionate about building solutions to complex business problems while improving the user experience.

Services

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User Research

We offer qualitative and quantitative research services

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Design Thinking

Visit our purpose-built design centre for DT workshops

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Service Design

Service blueprints visualise opportunities for business optimisation

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Prototyping

Our interactive prototypes collect valuable feedback from users

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User Testing and Validation

We conduct testing to ensure user needs are met

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Architecture

We’re experts in enterprise architecture, we offer secure integration

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Application Development

We offer agile development for digital solutions

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Managed Services

Management of digital solutions for managed cloud solutions

Why Bourne?

UserUser

We leverage empathy and research insights to understand the end user's needs in order to ensure user adoption of digital solutions.

TechnologyTechnology

Our engineering team have deep experience in cloud solutions, integration and security to deliver enterprise grade solutions.

ProcessProcess

We simplify business processes through the creation of the service design blueprint that aligns user touchpoints with the enterprise core.

AnalyticsAnalytics

We capture relevant analytics to improve business processes and user experience.

The right partners for your needs

Bourne Digital partners with leading brands to adopt user-led business simplification and enable digital solutions for the enterprise.

Our clients are seeking enterprise solutions

Bourne Digital supports them to deliver delightful experiences.

Bourne Digital partnered with our team to deliver simple and intuitive mobile and web applications for our national retail and distribution business.

Tom Hansen, CIO, Ruralco

Our blog

Remote Design Thinking workshops…yes you can!

Tips for running effective remote Design Thinking workshops. So… you’re working from home, but you still want to ensure you are following best practices and apply a human centred design methodology to your process.

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Award for our work with Taronga Zoo

The ‘Stax’ Staff Experience app helps to keep zookeepers in the field, to spend more time with the animals. It enables them to complete tasks on their mobile and allows them to focus on the guest experience instead of being burdened by unnecessary admin duties.

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Congratulations to Newcrest Mining!

Congratulations to Newcrest Mining for winning a global SAP innovation award for their mobility program. Bourne Digital are proud to partner with Newcrest Mining on their business simplification program on SAP cloud platform.

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3 covert strategies for high-impact UX research

Research can be a dirty word in business, it implies time and expense. How do you ensure you validate project goals and return on investment when embarking on research?

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