Innovation and design awards
Client: Taronga Zoo
SAP Global Innovation Awards 2020
Honourable mention: Staff Experience app
- Increased mobile access to core functions
- Standardised workflow and approvals process
- Reduced IT issues due to standard process
Client: Newcrest Mining
SAP Global Innovation Awards 2019
Winner: Mobile Productivity and Safety apps
- 105,000 productivity hours saved annually
- Simplification of maintenance notifications
- Significant improvement of safety systems
Client: Ruralco
SAP Global Innovation Awards 2018
Winner: Mobile Stocktake app
- Increased stocktake speed by 400%
- Stocktake accuracy approaching 100%
- Reduces cost of stocktake by a factor of 15
Solutions
Client: AusNet Services
Procurement Transformation with SAP® and Ariba®
Raising a purchase requisition at AusNet Services was complicated. Bourne Digital worked with AusNet Services to simplify the experience in SAP Fiori.
My Approvals
A unified app for approvals across all business functions including finance, HR and supply chain. Simplify the approval process and enable faster decision making.
Client: Broadspectrum (now Ventia)
Remote Asset Monitoring with IoT
iRAM (Realtime Asset Monitoring) leverages IoT sensor data to turn planned and reactive asset maintenance to proactive.
Health and Safety for AGL
Complete Critical Control Checks in the field to minimise double-handling, improve data quality and simplify safety checks.
Client: Landmark
SafeSite - simplify site safety inspections
SafeSite is an immersive safety application used to perform safety audits and pre-start safety assessments for field workers, plant staff and safety inspectors.
eCommerce for A&L Windows
Real-time stock availability and a personalised experience, all on SAP Cloud Platform.
More Solutions
Experience accelerators
Enterprise apps can dramatically improve productivity, significantly reduce errors, and delight employees and customers with intuitive tools that save time.
Workforce Safety
Improve workplace safety with mobile solutions for safety assessments and incident capture.
Products:
Employee Experience
Unified access to core employee functions to improve productivity and engagement.
Products:
Asset Maintenance
Optimise field service and asset maintenance with connected mobile and IoT solutions.
Products:
Our national leadership team
Selim is the Managing Director and Founder of Bourne Digital. He brings over 20 years of digital consulting experience from SAP, PwC and KPMG Consulting, to help customers define and deliver their digital business strategy.
Laura loves numbers, spreadsheets and being organised. She is passionate about using accurate reporting to drive business decisions. Laura brings nearly 10 years of expertise in finance and taxation at PwC, and holds degrees in both law and commerce.
Jerome is passionate about solving complex problems, turning them into simple, innovative and intuitive experiences. With over 7 years experience leading UX and development projects, he thrives on a deep understanding of both users and business context.
Innovative and experienced customer experience executive with a demonstrated ability to increase customer advocacy and engagement across services, manufacturing, retail and construction sectors. She is a specialist in both B2C and B2B customer journeys and solutions. Lenaig is passionate about customers, as a subject matter expert in customer experience (CX), Human-Centred Design (HCD), dynamically co-designing and testing concepts with customers and injecting the ‘Voice of the Customer’ into strategic business cases.
Ben is passionate about simplifying and optimising business processes by leveraging the latest digital solutions. He has 12 years experience delivering large SAP ERP transformation projects (including S/4HANA) as well as designing and developing simplified user experiences using SAP Fiori and native mobile applications.
Services
User Research
We offer qualitative and quantitative research services
Design Thinking
Visit our purpose-built design centre for DT workshops
Service Design
Service blueprints visualise opportunities for business optimisation
Prototyping
Our interactive prototypes collect valuable feedback from users
User Testing and Validation
We conduct testing to ensure user needs are met
Architecture
We’re experts in enterprise architecture, we offer secure integration
Application Development
We offer agile development for digital solutions
Managed Services
Management of digital solutions for managed cloud solutions
Why Bourne?
UserWe leverage empathy and research insights to understand the end user's needs in order to ensure user adoption of digital solutions.
TechnologyOur engineering team have deep experience in cloud solutions, integration and security to deliver enterprise grade solutions.
ProcessWe simplify business processes through the creation of the service design blueprint that aligns user touchpoints with the enterprise core.
AnalyticsWe capture relevant analytics to improve business processes and user experience.
The right partners for your needs
Bourne Digital partners with leading brands to adopt user-led business simplification and enable digital solutions for the enterprise.
Our clients are seeking enterprise solutions
Bourne Digital supports them to deliver delightful experiences.
Bourne Digital partnered with our team to deliver simple and intuitive mobile and web applications for our national retail and distribution business.
Tom Hansen, CIO, Ruralco
Our blog
Remote Design Thinking workshops…yes you can!
Tips for running effective remote Design Thinking workshops. So… you’re working from home, but you still want to ensure you are following best practices and apply a human centred design methodology to your process.
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Award for our work with Taronga Zoo
The ‘Stax’ Staff Experience app helps to keep zookeepers in the field, to spend more time with the animals. It enables them to complete tasks on their mobile and allows them to focus on the guest experience instead of being burdened by unnecessary admin duties.
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Congratulations to Newcrest Mining!
Congratulations to Newcrest Mining for winning a global SAP innovation award for their mobility program. Bourne Digital are proud to partner with Newcrest Mining on their business simplification program on SAP cloud platform.
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3 covert strategies for high-impact UX research
Research can be a dirty word in business, it implies time and expense. How do you ensure you validate project goals and return on investment when embarking on research?
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