ENTERPRISE SOLUTIONS
Recent work
Client: Newcrest Mining
Lodge a maintenance request in under 60 seconds
With over 200,000 assets, lodging maintenance requests was a time-consuming, inefficient and complicated process for Newcrest Mining.
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Client: Norton Rose Fulbright
Are you ready for the Modern Slavery Act?
With the Modern Slavery Act coming into effect in 2019, NRF received hundreds of calls from concerned clients requesting a way to ensure their operations adhere to legislation.
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Client: Taronga Zoo
Spend more time with the animals
Burdened by desk-based admin tasks, Taronga Zoo employees struggled to maintain enough quality time with the animals.
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END-TO-END PRODUCTS AND SERVICES
Services
User Research
We undertake comprehensive qualitative and quantitative user research to understand user needs and context as a pre-requisite to solution design.
Design Thinking
Utilise our design thinking services to solve complex business problems with in collaboration with business and technology.
Service Design
Design the service blueprint to standardise, automate and streamline business models and processes.
Prototyping
Utilise end-user insights and requirements to design interactive prototypes for digital solutions.
User Testing and Validation
Undertake usability testing and validation to ensure the digital product meets end-user needs and goals.
Architecture
Technical design and architecture services that align the user experience and enterprise architecture with consideration of security, integration, performance and scalability requirements.
Application Development
Comprehensive agile development services for mobile, web, portal and digital experience solutions.
Managed Services
Comprehensive management of digital solutions to agreed SLAs for managed cloud solutions.
ENTERPRISE SOLUTIONS
What we do
Improve workplace safety with mobile solutions for safety assessments and incident capture.
Workforce Safety
Unified access to core employee functions to improve productivity & engagement.
Employee Experience
Optimise field service and asset maintenance with connected mobile and IoT solutions.
Asset Management
Optimise supply chain by simplifying vendor engagement, delivery and warehouse processes.
Supply Chain Excellence
Extend key customer functions including Account Management, Lead / Opportunity Management.
Customer Experience
Our services
Why Bourne?
UserWe leverage empathy and insight to understand the end user's needs and goals that ensure user adoption of digital solutions.
TechnologyOur engineering team have deep experience in security, integration and cloud solutions to ensure that we deliver enterprise grade solutions.
ProcessWe seek to simplify business processes through the creation of the service blueprint that aligns user touchpoints with the enterprise core.
AnalyticsWe seek to capture relevant analytics to improve business processes and user experience.
The right partners for your needs
Bourne Digital partners with leading brands to adopt user lead business simplification and enable digital solutions for the enterprise.
Our clients are seeking enterprise solutions
Bourne Digital supports them to deliver delightful experience.
Bourne Digital partnered with our team to deliver simple and intuitive mobile and web applications for our national retail and distribution business.
Tom Hansen, CIO, Ruralco
Our Team
Selim Ahmed
MANAGING DIRECTOR
Selim is the Managing Director and Founder of Bourne Digital. He brings over 20 years of digital consulting experience from SAP, PwC and KPMG Consulting, to help customers define and deliver their digital business strategy.
John Coat
PROJECT DELIVERY LEAD
John has over 15 years of IT management and analysis experience with SAP BI, ECC & SCP in major organisations including Powercor, Spotlight, Energy Australia and BHPB. He is continually looking for efficiency and process improvements especially through the adoption of IoT and machine learning.
Melissa Voderberg
DESIGN STRATEGY LEAD
Melissa is a design strategist and ethnographic researcher with over 10 years experience in UX, product and service design. She's led projects across the areas of health, energy and government, creating solutions that generate measureable, human-centred change for users.
Ben Kemal
USER EXPERIENCE LEAD
Ben is passionate about simplifying and optimising business processes by leveraging the latest digital solutions. He has 12 years experience delivering large SAP ERP transformation projects (including S/4HANA) as well as designing and developing simplified user experiences using SAP Fiori and native mobile applications.
Sophie Gamwell
HEAD OF PEOPLE & OPERATIONS
Sophie brings 5 years of operational experience across New York and London and really understands the role of culture in the workplace. Streamlining processes and seeing plans come to fruition really makes her tick as well as ensuring everyone finds their zen in Friday yoga.